Reviews

Outstanding from start to finish. I had been searching for a specific specification Toyota Yaris for a family member for a few weeks. I won’t lie, I noticed this one from JRR Cars and dismissed it as I thought it’s a longer distance to travel (Glasgow > Chorley) and then there is no guarantee of the car being as described (previous bad experiences during buying cars). When I couldn’t find the specific spec Yaris closer to home I thought I’d make the call to JRR Cars. Anthony answered the call and immediately put me at ease. Polite, professional and relaxed. No pushy sales, answered all my questions and worries with ease. I left a deposit to secure the car and Anthony then explained that the car will now go for a full service, valet and would have a fresh MOT on the car if it had 6 months or less MOT on it (it didn’t it had 9 months MOT on it already so I wasn’t expecting a new MOT) and stated that if anything came up on the mechanical check over or there were any previous advisories on the last MOT they would be rectified. The previous MOT, which as I mentioned had just over 9 months left on it, highlighted the rear pads as an advisory. I was expecting that they would be replaced and I would be delighted with that. Anthony phoned me a day later to say he sent the car off to have a fresh MOT, despite not requiring to as it had 9 months MOT still on the car, and they noted the discs were an advisory so he had them replace discs and pads all round on the car. I was blown away by this level of detail! So many garages would have just done the bare minimum to get the sale done. I explained my shock and delight to Anthony on the phone and in person when I met him and he explained this is how JRR Cars do things and that they want the product they are selling to be as good as it can be so that the customer is delighted, and I most certainly was! Anthony knew I was travelling a fair distance from Glasgow and really kindly picked me up from a nearby enterprise (thanks again for that) in a lovely prestige car and got me back to JRR Cars. The showroom and surrounding area is a really nice environment, clean/ tidy and looks very high end. They have a wide variety of cars available and they all looked to have been prepared to a very high standard. Anthony allowed as much time as I wanted to check the car over and test drive it, making sure I was happy with it before purchasing. The car was perfect and their advert and picture quality was completely as described, if not better in person, which is key for someone buying a car online. The car was valeted to a very high standard. I was invited in to the office and offered refreshments while we sorted all the paperwork. Anthony made this a breeze, nothing was too much effort for him, professional and polite throughout. I was presented with an original Toyota full service history book with the stamp for the service they had carried out on it post deposit as well as the invoice for what they carried out on the car and the 93 point pre handover vehicle checklist. He talked me through the warranty with the car and e-mailed me all the details regarding this and explained to me that despite the distance, if there were any problems that fall in to the warranty these can be sorted at a garage near me. Reassurance and peace of mind, exactly what you want to hear when you are preparing for a long journey home after leaving a deposit on a car you seen online. I had a considerate amount of fuel left in the car (around 50miles) which was nice and I set off home. The car drove the 180 miles home effortlessly and my sister is absolutely delighted with it. I would like to thank Anthony again for making the whole process easy and effortless throughout. It can be a daunting process travelling to buy a car and not knowing what you are turning up to and worrying about potentially having to travel home without taking the car. I’d like to guarantee any prospective customers that this will not be the case with cars from JRR, the level of detail they go to is absolutely exceptional. They went over and above to make sure everything about the car was perfect before I travelled. Having purchased cars in the past from both large and smaller independent dealerships I can safely say that this was the best experience I have had. I would highly recommend them. Thanks again Anthony & JRR Cars, Scott

Friendly and efficient - the team was very helpful. A nice, family run business.

Clare Louise

I have bought my last two cars from JRR cars limited, never had a problem at all with either car and exactly as described on the website. Really professional and happy to help. Would definitely buy from JRR again when I come to change my car again in the future. Would highly recommend!

Abby R

I bought my BMW from John last year, he is a no nonsense guy. I looked at many cars before I found JRR, his cars are genuine, mine was direct from the main dealer, one owner and In great condition. At no point was I pressured into a sale, John answered all of my questions and provided all the information I needed, then left me to browse at my leisure. I would recommend him to anybody looking to buy a quality car, and hope to use him again in the future.

Liam Harding

I bought a BMW 1 series a few months ago, it has been a fantastic little car. Thank you.

Chorely Nails

Lovely company to deal with. John was professional from start to finish. Would definitely return for future buys!

Ian McIntosh

We got our Ford focus from JRR cars today. It was the most straight forward car sale we have experienced, John made everything really easy for us and the sale was hassle free. We contacted John through his website email and within minutes he had replied with all the information we needed, and within the hour had started to process our finance application. The car on arrival was ready for us to view, in flawless condition and exactly as advertised. The showroom is smart, clean, classy and professional and really compliments the JRR name. John was really friendly and helpful, and is overall a really professional guy and a great businessman. We drove away within the hour in our new car. We're very impressed, so happy with the car and would definitely recommend to anyone without hesitation. Quality car sales business. 5 stars all the way.

Katie Lewis

Helpful staff and no hassle straight talking which is what I like. Will certainly return in future. Have bought a nice car. Will be back again.

David Kay

Fantastic to deal with, not pushy at all, car as described!

Reece Dixon

Great Knowledge and No Nonesense Service, Pleasure to Deal With.

Paul Merrills

Awesome guy! Really helpful and fab communication, assisted with finance and was patient whilst everything went through. I travelled 2 hours to this garage and have done in the past and will do it again in the future, this is the kind of service you need, no hassle just smooth running! Thanks again!

Lisa Holmes

My wife bought a used Mercedes C class estate two years ago from this trader. I was initially a bit nervous as it had 95k on the clock, but was only one owner with full service history so we drove up from Kent to give it a look having left a deposit over the phone which was refundable if we did not like the car. Well the car was fabulous and drove like new. Almost two years have passed now 117k on the clock and the car still drives like new. Excellent value and an honest seller.

Brian C

Professional and helpful. A very positive experience. Car very well presented and a fair deal agreed.

Jeremy

One of the most honest, trustworthy and professional salesman I've ever had the pleasure to deal with and at such a young age too..... My partner and I travelled over 450 miles on his word alone and we weren't disappointed.... A credit to his profession...

Jono Reed

A pleasure to deal with John, I left a deposit over the phone unseen and he arranged the finance for me. the car is fantastic.

I dealt with John Russell. My experience was pleasurable and the sales process was professional, no nonsense and I left with my Mercedes E Class feeling confident that I had made the right choice. Not only in the car but more particularly with JRR Cars. Buying the car was relaxed with no pressure what-so-ever. John was completely honest when I asked him to do a 'walk round' and describe the vehicle condition. Particularly important to me, as I travelled from Somerset to Lancashire to complete the purchase. He assured me that I would not be disappointed and he was 100% correct. The car was presented in impeccable condition, having clearly been carefully, professionally valeted. I recently bought a car from one of the very big national dealerships. They shall remain nameless, except to say that their name included the words CAR and SHOP. That experience was the opposite to what I have described above. In spite of major promises advertised and reneged upon. JRR Cars wins hands down!!!

Alec V

Exactly as cars sales should be. Honest, reliable and very helpful.

Ben Cooper-Abss

Excellent service from pleasant, well informed staff. Premises lovely, bright and clean. Purchased car from them in a very straightforward transaction. Would not hesitate to return here and to recommend them to all our friends and colleagues.

Annie Richardson

Dealer email back same day. Arranged a viewing. Relaxed no pressure viewing, and left to look over car by ourselves, as appointment only viewing, nobody else there. Overall environment including cars, smart, clean and tidy, exclusive, nice atmosphere, personal, but not pushy. Fair trade in also, buying the car.

Big Bod

Great honest service from these guys who go the extra mile to make you happy. Was definitely worth the travel down from Sunderland!

Jame Hitton

My husband and I are extremely happy with the Range Rover Sport we bought from JRR, we dealt with John throughout the process and he was very helpful and knowledgeable. Our daughter is learning to drive and we will definitely pay a visit to JRR Cars for her car, very impressed and would highly recommend!

Louise Taylor

Just purchase my second car from here, all positive will look here for my nxt b4 anywhere else.

Matthew Bass

Collected a car previously unseen from John today. Drove 110 miles in my SLK and drove back with the Jrr car . John is a consummate professional. He had promised me that the car was as it should be and it was. He honoured the trade in quote that he gave me on my car. Great to meet an honest car guy who I could freely advise anyone to buy from. I am really chuffed.

Paul Dilks

Bought a car last year fantastic service and great bloke to deal with thanks very much :)

Danny Woods

Great to deal with would recommend them to anyone on the lookout for a new car.

Dale Woolhouse

I found John very professional and kept to his word on my part ex. I travelled from South Wales and wasn't disappointed when I viewed the car, described as per a telephone conversation from John. I would definitely use him and his company again for any further purchases. One happy Mini customer!!

Lyn McCormack

Bought a car last month.....John is a no nonsense bloke and a pleasure to do business with.....would highly recommend having a look if your in the market for a new car.

Matt Hilton